Canadian orders for shinekits.com wooden shoe shine boxes and shoe care products are shipped using Canada Post or from Amazon Fulfilment warehouses. Shipping times can vary. Please allow 4 - 8 days for delivery on orders in Canada. We will provide you with a tracking number and will send your package as an Expedited Parcel.
U.S. orders are shipped with Canada Post/USPS Expedited Mail or through stock in Amazon warehouses across the United States. Shipping times can vary. Please allow 6 - 10 business days for shipping to the U.S. We will provide you with a tracking number.
We do not ship international orders.
Where do you ship?
We only ship to Canada and the USA.
When will you ship my order?
All orders are shipped out within the next 2 business days. We make all efforts to ensure that products are instock. Typically we prepare and ship orders the day they are received.
Shinekits is not responsible for return shipping if customer enters the wrong shipping address during checkout. Please make sure you include your COMPLETE address when entering it in the checkout process. This includes your apartment number and correct postal code.Are shipping times guaranteed?
We do not guarantee arrival times on shipments. Sometimes packages can be delayed due to circumstances beyond our control. We will make all reasonable efforts to assist you in locating your package.
What if my item is not delivered or is lost in transit?
Once parcels are collected from our studio they are then property of Canada Post. Shinekits is legally not responsible for lost or damaged goods. Please ensure shipping confirmation details are kept securely in case further investigation is required.
What are the taxes and duties I will have to pay?
To date US customers appear to be exempt from duties or taxes when importing our products when purchasing up to $800 USD worth of product.
*please note all duties and taxes charged by customs of the destination country are the sole responsibility of the buyer and will not be refunded or reimbursed by Shinekits for any reason.